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Since I cannot install KB2919442, I would not be able to install KB2919355.Despite me being able to see KB2919355 available in Windows Update, it shows nothing for KB2919442.which is odd because I checked the Microsoft download center and it clearly says I need that update as a prerequisite.So, I tried the following things:. I ran the Windows Update troubleshooter several times. (It says it fixed the problems including error 0x80070057, but it clearly hasn't. I ran the troubleshooter multiple times, and at the first time, it says the problems were fixed. If these problems trulywere fixed, I shouldn't be seeing them in the second and following times I ran the troubleshooter.). I ran all my security software if something else was involved like a virus. I ran Spybot, Adwcleaner, Malwarebytes, and Norton Internet Security.
Jan 15, 2019 Many a time when you try installing an update to Windows 10, it simply says that ‘The update isn’t applicable to your computer‘. That’s strange right because it was Windows which.
Still, nothing. I downloaded the standalone update for KB2919442 on the Microsoft download center, temporarily disabled my internet connection and security, and ran the.msu.
Still, again, nothing. I guessed that the update probably was already on my computer, so I ran Command Prompt as admin and tried to uninstall KB2919442. It replied by saying that the update was never installed on my computer. I guessed that, since it said it was inapplicable to my computer, I can go ahead and try to install KB2919355. I tried with the standalone installer and with Windows Update.
At restart, the updates would stop at 30%, crash my computer, and try to restartsporadically. It went to fast that I couldn't see an error code, either.
I had to run a system restore in order to make my computer stable. I tried installing both KB2919442 and KB2919355 with a clean boot, and I got the same results as the above points.I checked other topics in the Microsoft community regarding this problem, and I have yet to find a solution.Is there any updates I need as prerequisites to these? Or just suggested ones that happen to help?Or just any help in general? Please and thank you!I run an HP Pavillion TS 15 Notebook 64-bit operating system with 12 GB of RAM on Windows 8.1. I have had this laptop for only a couple of weeks.
So, I highly doubt age is an issue. Hi Lea,You may face this issue if Windows files are corrupted. Let’s follow these methods and check if it helps:Method 1: It is not recommended to use multiple antivirus program on the computer. It may cause system stability.
I would suggest you to temporarily disable antivirus program and firewall and check.Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you shouldre-enable it as soon as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.Method 2: Use the System File Checker tool to repair missing or corrupted system filesThis article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.Method 3: You can use DISM restore health command to fix Windows 8.1 update issues. Refer this Microsoft article:System Update Readiness Tool fixes Windows Update errorsAlso refer this article: Troubleshoot problems with installing updates.Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.John Rubdy Forum Moderator Microsoft Community.
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